1G1M App Support

Version 1.0 – Commitment-based accountability tracker

Contact Us

Do you have any questions, feature requests or concerns? Please email us at: support@1g1m.app. We will respond as soon as possible.

FAQ

How do I set a goal?

Tap “Edit” in the navbar. If you don’t have an active goal, just enter your goal details and save. If you already have a goal, on the same screen, there are three buttons at the bottom:

How do I change my goal?

Tap “Edit” in the navbar → tap the "Change Goal" button at the bottom → enter your new goal details.

What's the difference between completing, restarting, and changing a goal?
Can I track multiple goals at once?

No, 1G1M is designed for one goal at a time to help maintain focus.

How do I log my time spent on my goal?

Tap “Tasks” in the navbar → add tasks using the "+" symbol → use the timer or add manual entries to track your sessions.

What happens if I miss a day?

Tap "Progress" in the navbar and the app will show your streak or progress; missed days don’t reset your entire goal.

Do I have to start a goal at the beginning of the month?

No. You can start a goal anytime.

Do I only have 28 days?

No. The 28 days are a focus period: you can keep logging time and tracking progress beyond the 28 days.

How do I change the goal image?

Tap “Edit” in the navbar, then tap "Change Goal Image." Enter a keyword that matches your goal, search, and select the image you want.

Can I upload my own image for a goal?

Not right now, but we plan to add this feature in a future update.

How can I see my progress?

Tap "Progress" in the navbar. You can view your streak, daily progress, hours invested in your goal, and percentage completed.

How can I see my goal history?

Tap "Goals" in the navbar to see your current and past goals, including the timeframe, image, and status of each.

Can I add more than 3 tasks per day?

You can add as many tasks as you want.

Do you offer a free trial?

Yes, we offer a 1-week free trial. You can try the app to see if it meets your needs, and you can cancel at any time before the trial ends without being charged.

How do I enable push notifications?

iOS: Open iOS Settings → Notifications → 1G1M → Allow Notifications.

Android: Open Settings → Notifications → App notifications → 1G1M → Allow notifications.

What devices and OS versions are supported?

iOS: Works on iPhone and iPad running the minimum iOS version listed on the App Store.

Android: Works on phones and tablets running the minimum Android version listed on Google Play.

How do I restore purchases or subscriptions?

Open Account Settings (tap the profile icon) → Subscription → Restore Purchases. Make sure you’re signed in with the same Apple ID (iOS) or Google account (Android) used for the original purchase.

Is my data backed up?

All the data you log (goals, tasks, time entries) is synced to your account and stored securely.

Can I use the app offline?

No, most of the features require internet access.

Does 1G1M store my personal data?

The data you enter in the app (such as goals and tasks) is stored securely and used only to provide the app’s core functionality. Your data is not sold or shared with third parties for advertising purposes.

How can I contact support?

Please send us an email to support@1g1m.app and we will respond as soon as possible.

I don’t see my updates / changes.

Check your internet connection. Force close the app and reopen. Make sure you have the latest version installed. If you still encounter issues, please send us an email to support@1g1m.app and we will respond as soon as possible.

The app is crashing / not opening. What should I do?

Restart the app or device. Make sure you have the latest version installed. If you still encounter issues, please send us an email to support@1g1m.app and we will respond as soon as possible.

How do I report a bug?

Please send us an email to support@1g1m.app. Include app version and device info.

How do I delete my account?

Open Account Settings (tap the profile icon) → Profile Settings → Delete Account.

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